You have questions?

We will promptly respond to your questions and requests regarding our massages and wellness services.

Important questions and answers (FAQ)

Vouchers can be purchased ONLY on site at Greifs­walder Str. 11, 10405 Berlin against cash payment. Unfor­tu­n­ately, shipping is not possible. Please contact us beforehand by phone, because our reception in the day spa is not always occupied.

Then please use our booking form.

Usually you will receive an answer to your booking request within a few hours. In urgent cases you can reach us by phone during our opening hours.

You can easily cancel your appointment by e‑mail. If you cannot keep your booked appointment at short notice, then we ask you to cancel by phone.

Please be so kind and cancel your appointment promptly, but at the latest on the day of appli­cation by 8 a.m., if you cannot keep it. This way we have the possi­bility to give the appointment to someone else.

In case of non-cancel­lation, we reserve the right to charge 80% of the agreed price if the appointment could not be re-assigned for this period.

Unfor­tu­n­ately, card payment is not possible with us. We accept ONLY cash payment on site.

All prices for massages, fish spa and combi­na­tions can be found in our price list.

Direc­tions and contact

Lakana – Your Day Spa
Thaimassage & Fish Spa

Greifs­walder Straße 11
10405 Berlin

You will find parking spaces in the:
Heinrich-Roller-Straße
10405 Berlin

Tramway M4 – Am Friedrichshain
Tramway M4 – Hufelandstr.

Phone: +49 30 921 431 56

Contact form

Booking requests via the contact form can unfor­tu­n­ately NOT be consi­dered for organiz­a­tional reasons. Please use our booking form for this.